![]() ![]() An Xbox support agent will call you within just a few minutes. ![]() ![]() When prompted for the reason, select "Games & Apps" -> "I can't play a digital game" -> "PC".They claim to provide customer service and let's call them out on this one and request some small compensation for what is a botched and cancelled release. Put in at least your complaint with Microsoft, folks. The support agent said they are looking into it, but I expect this will only happen if they get enough complaints. I called Xbox support and they said there might be compensation, but they cannot offer it unless "the offline team" approves it for customers. I signed up for the 3 month offer for EA Play on PC and they said I won't be eligible for another sign-up promotion, so I have been double bamboozled by Microsoft on this. We are blaming Microsoft because they promised a service they were unable to deliver, and then they were not able to announce its cancellation in advance.Įven a free month of Game Pass would be some compensation for disappointed customers who expected the service they paid for. ![]()
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